FaqS and Updates

For answers to Frequently Asked Questions (FAQs), product updates or to request technical support for a specific Just Flight product, please select a product from the list below.

TOP SUPPORT REQUESTS

DOWNLOADS	Click here for information specifically on the Download process
DOWNLOADS	I need a new unlock code/existing codes not working
INSTALLING	6001/5001 error message during installation
FSX	Is my FS2004 product compatible with FSX?
FSX	The aircraft has turned white and has no textures/The propeller has turned dark black - why?
WINDOWS VISTA	Which products work with Windows Vista?

MOST DOWNLOADED UPDATES

Traffic X Service Pack 1
This update provides many important updates for Traffic X.

Airbus Series Vol. 1 Service Pack

This update makes several improvements to the Airbus Series software.

C-130 "Cannot Locate DVD" fix
This patch will update the C-130 installer in order to resolve the problem some people are reporting when trying to install their FSX C-130 Hercules or C-130 Upgrade DVD.

BROWSE BY PRODUCT

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CONTACT US

Our Technical Support team monitor all e-mail Support queries and this is our preferred method of contacting you promptly with the information you require.

If you have a query about your order please e-mail orders@justflight.com

For issues relating to Downloads unlock codes, click here.

If you’d prefer to contact us via post, please write to:

Just Flight Technical Support
2 Stonehill
Stukeley Meadows
Huntingdon
Cambs
PE29 6ED

Please do not return any product to this address without first contacting us through the Support page for the relevant product.

DOWNLOAD PRODUCTS

If you need to re-download files for a Download purchase, they can all be found here.

DOWNLOAD CODES

If you need to request new installation codes for your download purchase from Just Flight, please run the program you wish to install and select the automatic unlock option.

At the point where you are prompted to insert your codes, please enter your email address into the "Lost your unlocking code?" section to request your details. Your current codes will then be emailed to you.

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Will my Just Flight add-ons work in Flight Simulator X and are they compatible with FSX Service Pack 2 or Acceleration Pack?

Are my Just Flight add-ons compatible with Microsoft Vista?

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Just Flight software can now be obtained from your local retailers in the USA and Canada. For details of stockists and for trade enquiries contact our distributor: